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DHL Launches Xcelerate Premium Air Cargo Service

DHL
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DHL Aviation, the air division of DHL Express, has unveiled Xcelerate, a premium fast-track airport-to-airport cargo service designed to offer maximum speed, reliability, and flexibility for urgent shipments.

Xcelerate ensures guaranteed capacity, shorter transit times, and immediate booking confirmations—even for last-minute requests. The service is tailored for freight forwarders and major shippers needing fast, dependable logistics solutions.

Ingrid Raj, Global Head of Aviation Commercial at DHL Express, said: “This ‘must-fly’ cargo product brings a passenger airline-level experience to freight. It’s a direct response to customer demand for faster, more flexible options.”

Key features of Xcelerate include high-priority loading, late cargo acceptance close to departure, and priority release upon arrival—ensuring faster recovery of shipments. A dedicated customer service team provides end-to-end oversight and proactive email updates for full visibility throughout the journey.

Paul Ennis, VP of Global Operations at DHL Aviation, added: “Xcelerate reinforces our promise of ‘Excellence, Simply Delivered’ by offering a premium yet easy-to-access service.”

The product also integrates sustainability into its model with a mandatory Sustainable Aviation Fuel (SAF) surcharge, supporting DHL’s goal of using over 30% SAF by 2030 and reaching net-zero emissions by 2050.

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