deugro has successfully completed the worldwide rollout of CargoWise, reaching full implementation in December 2025 across all 70 operational offices in more than 40 countries. The achievement marks a major milestone in the company’s digital transformation strategy and reinforces its commitment to delivering consistent, high-quality service standards globally.
The completed deployment brings all deugro teams onto one unified platform, streamlining global processes through standardized workflows, seamless collaboration, and real-time data visibility. The company says the system also provides a scalable digital foundation to support future growth and ongoing innovation initiatives.
“Given the dynamic nature of IT systems and the accelerating potential of AI, we will pursue continuous improvement initiatives in 2026 and beyond to further optimize processes and enhance collaboration,” said Nicole Lau, Global Head of Business Process Optimization and Implementation at deugro.
For clients, the upgraded platform improves transparency and service performance by providing real-time shipment visibility, proactive updates, and faster response times. Using CargoWise NEO, customers benefit from an enhanced digital experience covering the full shipment journey, from booking to delivery, enabling greater operational control and more efficient communication.
“Our clients benefit from consistent global service standards and the strength of deugro’s worldwide network. Built on five years of CargoWise experience and extensive operational know-how, our customized solution delivers a truly differentiated industry offering,” Lau added.
