Palfinger continues to set industry benchmarks with its innovative crane and lifting solutions, now further enhanced by digital services. With a focus on maximizing uptime and efficiency, the company has equipped many of its machines with a telematics module as standard since early 2025. This integration enables seamless data transfer to PALFINGER CONNECTED, making digital applications more accessible for customers. By 2030, Palfinger aims to double its service revenue to EUR 700 million, with its service offerings taking center stage at bauma 2025.
“We not only offer our customers the best technologies but also help them operate their equipment efficiently to achieve maximum uptime and performance,” said Gerhard Sturm, Senior Vice President Global Sales & Service at Palfinger. “Our holistic service approach—from original spare parts and customer-focused service contracts to digital solutions—ensures long-term success. Through our strong partner network, we guarantee high levels of performance, availability, and efficiency worldwide.”
Palfinger’s services optimize operations, reduce downtime, and enhance safety while extending equipment lifespan. The company is focused on growing its service revenue from EUR 340 million to EUR 700 million by 2030.
Under the motto “Go for Solution P,” Palfinger will highlight its service offerings at bauma 2025. From April 7 to 13 in Munich, visitors can explore a complete package of products, digital solutions, and services. Highlights include PALFINGER CONNECTED and the VR1 training simulator, demonstrating the future of fleet management and immersive operator training.
Palfinger’s online campaign, PALFINGER Services: No Surprises, will emphasize digital services that ensure smooth operations and maximum uptime.
Starting in 2025, Palfinger equips a broad range of its machines with a telematics module, enabling seamless data integration. PALFINGER CONNECTED provides a central platform for data-driven decision-making, offering free access to operating data upon registration. Users benefit from customized dashboards, maintenance plans, and operational insights for efficient fleet management.
CONNECTED plus+ offers real-time data transfer, enabling operators, fleet managers, and service partners to monitor machine status continuously. The system integrates easily with fleet management platforms and is available as a standalone solution or part of a service contract.
PALDESK provides round-the-clock access to key product and service information. Customers can view documentation by machinery serial number, access product history, and check service status. PALDIAG CMI, PALFINGER’s diagnostics software, delivers insights into operating data and maintenance schedules.
